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Why Your Members Ghost You (And How to Stop It)

Boost gym member retention by understanding common churn reasons. Discover how a member engagement app like PATO can keep your community thriving. Learn more.
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Boost gym member retention by understanding common churn reasons. Discover how a member engagement app like PATO can keep your community thriving. Learn more.
PATO founder Esty talks with Colin Walker, General Manager of Life Fitness NZ, about the evolution of the fitness industry, diet, recovery, and the future of gym technology. Watch the full episode from The Melding Muse podcast.

Boost your gym member experience with a strong community. Discover how social connection and engagement turn workouts into a lifestyle, keeping you motivated all autumn.

Unlock better member retention with effective gym nutrition guidance. Learn how to support members' health goals without needing a dietitian. Built in Aotearoa.

Boost gym member engagement by teaching the science of recovery. Learn why active recovery, smart tracking, and mental wellness are key to keeping members motivated and seeing results this autumn.

What if I told you your biggest competitor isn’t the new F45 down the road or the 24/7 budget gym? It’s the couch. And more often than not, the force keeping people glued to it isn’t laziness—it’s loneliness. It’s a…

Ever notice that sluggish, slightly ‘off’ feeling in the week after the clocks go back? It’s not just in your head. I call it the ‘daylight saving hangover’, and it’s a real physiological jolt to the system that can sabotage…
Are Your Members Training Hard or Just Tiring Themselves Out? Here’s a tough question: what if the biggest reason your members stop showing up isn’t the workout, but everything that happens after the workout? We’re brilliant at tracking sets, reps,…

Who’s the most valuable member in your gym? Is it the powerlifter hitting a new personal best, or the person who just smashed a weight loss goal? Those are fantastic achievements, no doubt. But I reckon your true MVPs are…

Ever walked past the supplement aisle in a health shop? It’s a sensory overload of massive tubs, bold claims, and price tags that can make your eyes water. Now imagine how your members feel. They’re bombarded with conflicting advice from…